OUR LABOR RATES ARE AS FOLLOWS:
  • $ 80.00 - HOUR - REMOTE DESKTOP SERVICE

  • $ 80.00 - HOUR - IN SHOP HARDWARE - SOFTWARE SERVICE

  • $150.00 - HOUR - ON SITE SERVICE - WITHIN 30 MILES OF DISPATCH POINT

  • $250.00 - HOUR - FORENSIC - COURTROOM - DEPOSITION - TECHNICAL EXPERT SERVICE



  • COPYRIGHT INFRINGEMENT
    CLICK A NERD RESPECTS THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES AND COMPLIES WITH THE TERMS OF THE DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) REGARDING SUCH RIGHTS. BY SUBMITTING ANY MATERIAL OR PHOTOGRAPHS THROUGH THIS CLICK A NERD WEBSITE, YOU ARE: 1) GRANTING PERMISSION TO HAVE THIS MATERIAL POSTED ON THIS CLICK A NERD WEBSITE, 2)ARE REPRESENTING THAT YOU ARE THE RIGHTFUL OWNER OF THE SUBMITTED MATERIAL, AND 3)THAT NO ONE ELSE MAY CLAIM RIGHTS TO THIS MATERIAL. CLICK A NERD RESERVES THE RIGHT TO REMOVE ACCESS TO INFRINGING MATERIAL. SUCH ACTIONS DO NOT AFFECT OR MODIFY ANY OTHER RIGHTS CLICK A NERD MAY HAVE UNDER LAW OR CONTRACT.

    SOFTWARE USE DISCLAIMER
    CLICK A NERD SOFTWARE OR TOOLS ARE PROVIDED "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

    JURISDICTION VENUE
    CLICK A NERD IS HEADQUARTERED IN BELL COUNTY TEXAS.  IF A DISPUTE SHOULD ARISE IN CONTRACT OR IN TORT, YOU AGREE THAT BELL COUNTY TEXAS WILL BE THE PREDETERMINED ESTABLISHED VENUE AND JURISDICTION.  YOU AGREE TO WAIVE DIVERSITY OF CITIZENSHIP BUT MAY REMOVE ANY CLAIM POSING A FEDERAL QUESTION TO THE US DISTRICT COURT, WESTERN DISTRICT OF TEXAS.

    HARDWARE IN SHOP SERVICES
    CLICK A NERD OFFERS IN SHOP SERVICES.  A DIAGNOSTIC IS PERFORMED, AND A PROJECT COMPLETION PRICE IS GIVEN.  IF YOU ELECT TO HAVE US COMPLETE THE PROJECT AFTER A DIAGNOSTIC, YOU ARE BOUND TO CONTRACT.  IF YOU FAIL TO PICKUP YOUR EQUIPMENT OR PAY SHIPPING AND REPAIR CHARGES WITHIN 30 DAYS, YOUR EQUIPMENT IS CONSIDERED ABANDONED AND MAY BE SOLD WITHOUT NOTICE.

    WHAT WE LOG AND ARCHIVE
    CLICK A NERD RECORDS YOUR IP ADDRESS, BROWSER TYPE, OPERATING SYSTEM, AND OTHER SERVER VARIABLES.   WHEN CONNECTED TO A CLICK A NERD REMOTE TECHNICIAN, WE RECORD THAT SESSION WITH A DATE TIME STAMP EXPRESSED IN UTC +1 AND IT IS STORED WITH OUR EUROPEAN PARTNER IN GERMANY.  ALL PHONE CALLS ARE RECORDED AND ARCHIVED, AND SUBJECT TO SUBPOENA BY LAW ENFORCEMENT.  CALLING OR SPEAKING WITH CLICK A NERD STAFF,  WAIVES ANY STATE (2) PARTY ADVANCE NOTICE RECORDING LAW REQUIREMENT AS DEFINED UNDER 18 U.S.C. 2511.

    SUBPOENAS
    CLICK A NERD WILL RESPOND TO ANY PROPERLY PRESENTED SUBPOENA.  ALL STATE AND FEDERAL LAW ENFORCEMENT ENTITIES WITHIN THE UNITED STATES MAY SUBMIT THEIR SUBPOENA TO: subpoena@clickanerd.com

    DOMAIN HOSTING
    CLICKANERD.COM WILL HOST YOUR DOMAIN. HOWEVER, AS A CONDITION OF HOSTING ANY DOMAIN ON CLICKANERD.COM SERVERS, THE DOMAIN MUST BE RELEASED TO DOMAIN MANGER. THE OWNERSHIP OF YOUR DOMAIN IS NOW HELD IN TRUST BY SHAWN RICHESON TO SECURE PERFORMANCE OF ANY HOSTING AGREEMENT OR SOFTWARE DEVELOPMENT CONTRACT.

    MONTHLY PAYMENT PLANS
    WE OFFER A VARIETY OF MONTHLY PAYMENT PLANS TO FIT YOUR BUSINESS OR RESIDENTIAL NEEDS. PLEASE CONSULT WITH YOUR TECHNICIAN TO SEE IF A MONTHLY PLAN IS A GOOD FIT FOR YOU.

    RESIDENTIAL CLIENTS
    ALL RESIDENTIAL CLIENTS WILL BE REQUIRED TO ENTER THEIR WORK REQUEST AT CLICKANERD.COM AND THEY WILL BE RESPONDED TO WITHIN (24) HOURS.  A RESIDENTIAL CLIENT IS DEFINED AS ANY CLIENT PAYING LESS THAN $100.00 PER MONTH TO CLICK A NERD.

    BUSINESS CLIENTS
    ALL BUSINESS CLIENTS WILL BE REQUIRED TO ENTER THEIR WORK REQUEST AT CLICKANERD.COM AND THEY WILL BE RESPONDED TO WITHIN (1) HOUR.  A BUSINESS CLIENT IS DEFINED AS ANY CLIENT PAYING $100.00 OR MORE PER MONTH TO CLICK A NERD.

    GOVERNMENT CLIENTS
    ALL GOVERNMENT CLIENTS PURCHASING FROM A GSA SCHEDULE, ARE GOVERNED BY THE TERMS OF THE SCHEDULE, AND ANY ASSOCIATED GOVERNMENT CONTRACT.  ALL GOVERNMENT AGENCIES ARE FREE TO ORDER A (1) TIME HELP DESK IT SUPPORT REPAIR AT CLICKANERD.COM USING A GOVERNMENT APPROVED CREDIT CARD FOR REPAIRS UNDER $25,000.00.  THE ASSIGNED PROJECT MANAGER OR ANY PERSON ORDERING IT REPAIR IN BEHALF OF THE U.S. GOVERNMENT FROM CLICKANERD.COM, MUST DESIGNATE HIS/HER SECURITY CLEARANCE AND CREDENTIALS TO BE RECORDED IN THE TELEPHONE CALL WITH THE CLICKANERD.COM IT SUPPORT TECHNICIAN DURING THE REPAIR.  THE DOJ, FBI, CIA, NSA AND ALL OTHER INTELLIGENCE AGENCIES, ARE REQUIRED TO PROVIDE A PROJECT MANGER OR A GOVERNMENT IT POINT OF CONTACT TELEPHONE NUMBER BEFORE ANY SERVICE BEGINS.  ALL GSA PURCHASES OVER $25,000.00 MUST ORIGINATE THROUGH THE GSA ACQUISITION GATEWAY.

    ALL CLIENTS
    ALL RECURRING CHARGES ARE MANAGED BY YOUR PERSONAL OR BUSINESS PAYPAL ACCOUNT. YOU OR YOUR AGENT ARE RESPONSIBLE FOR CANCELLATION, AND YOU AGREE TO HOLD CLICKANERD.COM AND ITS AGENTS AND EMPLOYEES HARMLESS. PAYMENT IS DUE AT THE END OF A REMOTE SESSION OR ON PICKUP. YOU HAVE (5) DAYS TO ALERT YOUR TECHNICIAN OF ANY ANCILLARY PROBLEM TO BE COVERED UNDER WARRANTY.

     


     


    COPYRIGHT INFRINGEMENT CLAIM
    If you believe that your work has been copied in a way that constitutes copyright infringement,
    you should send written notification thereof, in accordance with the provisions of the
    Digital Millennium Copyright Act, to our Designated Agent,
    who can be reached as follows:

    By Email:
    DMCA Designated Agent
    Click a Nerd International LLC

    MR. LEE PARKER MCMILLIAN
    507 NEBRASKA STREET
    SOUTH HOUSTON TX 77587
    TX BAR NO: 13800450
    attorney@clickanerd.com

     

    Pursuant to 17 U.S.C. 512(c), to be effective, the Notification must include the following:

    (i) A physical or electronic signature of a person authorized to act on behalf of the owner
    of an exclusive right that is allegedly infringed.

    (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple
    copyrighted works at a single online site are covered by a single notification,
    a representative list of such works at that site.

    (iii) Identification of the material that is claimed to be infringing or to be the subject of
    infringing activity and that is to be removed or access to which is to be disabled, and
    information reasonably sufficient to permit Click a Nerd to locate the material.

    (iv) Information reasonably sufficient to permit Click a Nerd to contact the
    complaining party, such as an address, telephone number, and,
    if available, an email address.

    (v) A statement that the complaining party has a good faith belief that use
    of the material in the manner complained of is not authorized by
    the copyright owner, its agent, or the law.

    (vi) A statement that the information in the notification is accurate,
    and under penalty of perjury, that the complaining party is
    authorized to act on behalf of the owner of
    an exclusive right that is
    allegedly infringed.