LEGAL

A DIAGNOSTIC IS PERFORMED FOR A FLAT FEE OF $40.00, AND A FIRM PROJECT COMPLETION PRICE IS GIVEN. IF YOU ELECT TO HAVE US COMPLETE THE PROJECT AFTER A DIAGNOSTIC, YOU ARE BOUND TO THE AGREED CONTRACT PRICE. IF YOU FAIL TO PICKUP YOUR EQUIPMENT OR PAY EITHER THE DIAGNOSTIC FEE, SHIPPING OR REPAIR CHARGES WITHIN 10 DAYS, YOUR EQUIPMENT IS CONSIDERED ABANDONED, AND MAY BE SOLD OR ABSORBED INTO INVENTORY, WITHOUT NOTICE.

CLICK A NERD RECORDS YOUR IP ADDRESS, BROWSER TYPE, OPERATING SYSTEM, AND OTHER SERVER VARIABLES. WHEN CONNECTED TO A CLICK A NERD REMOTE TECHNICIAN, WE RECORD THAT SESSION WITH A DATE TIME STAMP EXPRESSED IN UTC +1, AND IT IS STORED WITH OUR EUROPEAN PARTNER IN GERMANY. ALL PHONE CALLS ARE RECORDED AND ARCHIVED, SUBJECT TO SUBPOENA BY LAW ENFORCEMENT. CALLING OR SPEAKING WITH CLICK A NERD STAFF, WAIVES ANY STATE 2 PARTY ADVANCE NOTICE RECORDING LAW REQUIREMENT, AS DEFINED UNDER 18 U.S.C. 2511.

WE OFFER A VARIETY OF MONTHLY PAYMENT PLANS TO FIT YOUR NEEDS. PLEASE CONSULT WITH YOUR TECHNICIAN, TO SEE IF A MONTHLY PLAN IS A GOOD FIT FOR YOU.

ALL GOVERNMENT CLIENTS PURCHASING FROM A GSA SCHEDULE, ARE GOVERNED BY THE TERMS OF THE PURCHASE ORDER, AND ANY ASSOCIATED GOVERNMENT SUBCONTRACT. ALL GOVERNMENT AGENCIES ARE FREE TO ORDER A (1) TIME HELP DESK IT SUPPORT REPAIR AT CLICKANERD.COM, USING A GOVERNMENT APPROVED CREDIT CARD FOR REPAIRS UNDER $25,000.00. THE ASSIGNED PROJECT MANAGER, OR ANY PERSON ORDERING A REPAIR ON BEHALF OF THE U.S. GOVERNMENT FROM CLICKANERD.COM, MUST STATE HIS/HER SECURITY CLEARANCE, AND CREDENTIALS, TO BE RECORDED IN THE TELEPHONE CALL WITH THE CLICKANERD.COM IT SUPPORT TECHNICIAN. THE DOJ, FBI, CIA, NSA, AND ALL OTHER INTELLIGENCE AGENCIES, ARE REQUIRED TO PROVIDE A PROJECT MANGER TELEPHONE NUMBER, BEFORE ANY SERVICE BEGINS. ALL GSA PURCHASES OVER $25,000.00 MUST ORIGINATE THROUGH THE GSA ACQUISITION GATEWAY.

ALL RECURRING CHARGES ARE MANAGED BY YOUR PAYPAL ACCOUNT. YOU ARE RESPONSIBLE FOR CANCELLATION, AND YOU AGREE TO HOLD CLICKANERD.COM, AND ITS AGENTS/EMPLOYEES HARMLESS. PAYMENT IS DUE AT THE END OF A REMOTE SESSION OR ON PICKUP. YOU HAVE (5) DAYS TO ALERT YOUR TECHNICIAN OF ANY ANCILLARY PROBLEM, TO BE COVERED UNDER WARRANTY.

CLICK A NERD IS HEADQUARTERED IN BELL COUNTY TEXAS. IF A DISPUTE SHOULD ARISE IN CONTRACT OR IN TORT, YOU AGREE THAT BELL COUNTY TEXAS WILL BE THE PREDETERMINED VENUE AND JURISDICTION. YOU AGREE TO WAIVE DIVERSITY OF CITIZENSHIP, BUT MAY REMOVE ANY CLAIM POSING A FEDERAL QUESTION, TO THE US DISTRICT COURT, WESTERN DISTRICT OF TEXAS.


LEE MCMILLIAN - ATTORNEY AT LAW
TX LICENSE: 13800450 - 11/10/1988
ATTORNEY@CLICKANERD.COM


(202) 657-5075 - WASHINGTON DC
(832) 221-4566 - HOUSTON TX
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